KillDebt.ai - AI-Powered Debt Defense

1. INTRODUCTION

Welcome to KillDebt.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered debt assistance platform.

By accessing or using KillDebt.ai, you consent to the data practices described in this privacy policy. If you do not agree with our policies and practices, please do not use our service.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

Account Information: When you register for a KillDebt.ai account, we collect your name, email address, and payment information.
User Profile Information: Information you provide in your user profile, such as contact information and demographic data.
Subscription Information: Details about your KillDebt.ai subscription, including payment history and subscription status.

2.2 Content and Communications

Documents You Upload: When you upload collection letters, legal notices, or other debt-related documents for analysis, we store these documents and their contents.
Chat History: The questions you ask and conversations you have with our AI assistant.
Document Analysis Results: Information generated when our AI analyzes your uploaded documents.

2.3 Technical Information

Usage Data: Information about how you interact with our platform, including features used, time spent, and actions taken.
Device Information: Data about the device and internet connection you use to access KillDebt.ai, including IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies to analyze usage patterns and provide a better user experience.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Providing and Improving Our Services

Delivering the AI-powered features and functionality of KillDebt.ai
Analyzing documents you upload to provide strategic recommendations
Answering your questions about debt collection and defense strategies
Maintaining and improving our platform and services
Training and refining our AI systems to improve accuracy and relevance

3.2 Account Management

Creating and managing your KillDebt.ai account
Processing subscription payments and managing billing
Communicating with you about your account and subscription
Providing customer support and responding to your inquiries

3.3 Personalization and Analytics

Personalizing your experience based on your past interactions
Understanding how users interact with our platform to improve features
Analyzing usage patterns to optimize our service offerings
Measuring the effectiveness of our platform features

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors for billing and subscription management
Cloud hosting and storage providers
AI and vector database providers (such as Anthropic and Vectara)
Authentication and identity verification services

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

Enforce our Terms of Service
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. DATA SECURITY

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

These measures include:

Encryption of sensitive data in transit and at rest
Access controls for our systems and databases
Regular security assessments and audits
Employee training on data security practices

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your chat history and uploaded documents will be retained for the duration of your active subscription and for a reasonable period afterward to allow for reactivation. You may request deletion of your data as described in Section 7.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request copies of your personal information
Correction: The right to request that we correct inaccurate information about you
Deletion: The right to request that we delete your personal information
Restriction: The right to request that we restrict the processing of your personal information
Data Portability: The right to request that we transfer your personal information to another organization or directly to you

To exercise any of these rights, please contact us at privacy@killdebt.ai. We will respond to your request within a reasonable timeframe.

8. CHILDREN'S PRIVACY

KillDebt.ai is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@killdebt.ai.

9. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. THIRD-PARTY SERVICES

Our service may contain links to or integrate with third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We strongly advise you to review the privacy policy of every site you visit.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:

The right to know what personal information we collect about you and how we use it
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information
The right to non-discrimination for exercising your privacy rights

California residents may also request and obtain from us once a year, free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@killdebt.ai

Postal Address:
KillDebt.ai
4301 Orchard Lake Road Suite 180-208
West Bloomfield, MI 48323

Privacy Policy